ALTERNATIVE MEANS TO PLACE Complaint, Order(s), CANCEL PENDING ORDERS DURING A SYSTEM FAILURE
In case of IBTS System Failure due to any Reason from Investor’s Part, Broker’s Part or 3rd Party Software Vendor’s Part, Investor can call and talk to the KATS operator of the Broker to get update regarding his/her lined up Orders, Can give Instructions to KATS Operator to Cancel Orders or to line up further orders on his/her Behalf or any amendment thereof:
In order to place orders and or to cancel pending orders during a system failure, you are requested to please contact our Online Trading Support Department Representative;
Online Trading Support Department
Address: Room # 81 82 83, Second Floor, Pakistan Stock Exchange Building, Stock Exchange Road. Karachi-74000
Direct: +92 21 2463002 – 92 21 2463003
Fax: +92 21 2463005
Email: info@Interactivesec.com.pk